{"id":54584,"date":"2024-08-21T10:19:56","date_gmt":"2024-08-21T13:19:56","guid":{"rendered":"https:\/\/osepmendoza.com.ar\/web\/?p=54584"},"modified":"2024-08-21T10:19:56","modified_gmt":"2024-08-21T13:19:56","slug":"planes-especiales-en-alma-rapido-y-de-facil-acceso","status":"publish","type":"post","link":"https:\/\/osepmendoza.com.ar\/web\/planes-especiales-en-alma-rapido-y-de-facil-acceso\/","title":{"rendered":"Planes Especiales en ALMA, r\u00e1pido y de f\u00e1cil acceso"},"content":{"rendered":"<p class=\"western\" align=\"justify\"><strong>ALMA<\/strong>, nuestra asistente virtual, resuelve tr\u00e1mites con facilidad y desde la comodidad de un celular. A trav\u00e9s de una conversaci\u00f3n por WhatsApp se pueden realizar todas las gestiones referidas a Planes Especiales SIN NECESIDAD de asistir personalmente. Por este motivo desde el 2 de septiembre el sector solo recepcionar\u00e1 documentaci\u00f3n v\u00eda <b>whatsapp 2612058800. <\/b><\/p>\n<p class=\"western\" align=\"justify\">Desde hace m\u00e1s de un a\u00f1o se encuentra a disposici\u00f3n la opci\u00f3n <b>Planes Especiales en ALMA<\/b>, en esta secci\u00f3n, se puede autorizar o renovar un plan, descargar la hoja farmacol\u00f3gica para que la llene el m\u00e9dico prescriptor, autorizar procedimientos o estudios oncol\u00f3gicos, consultar el estado del pedido de medicaci\u00f3n o gestionar la ayuda econ\u00f3mica para la compra de pa\u00f1ales para pacientes que lo requieran.<\/p>\n<p class=\"western\" align=\"justify\">El personal de planes especiales es el encargado de gestionar la accesibilidad a la medicaci\u00f3n de alto costo para pacientes con enfermedades cr\u00f3nicas. El equipo de auditores y administrativos revisan a diario los pedidos ingresados en ALMA y en el lapso de 72 hs los afiliados tienen una respuesta.<\/p>\n<p class=\"western\" align=\"justify\">De esta manera tanto el afiliado\/a como el equipo cuentan con un respaldo y validaci\u00f3n que la documentaci\u00f3n fue presentada. Si faltase alguna documentaci\u00f3n el auditor enviar\u00e1 un mensaje o un correo electr\u00f3nico para cumplimentar el tr\u00e1mite. El trabajo en l\u00ednea permite mayor celeridad para dar respuesta a todas las solicitudes y solo resolver en forma presencial casos muy complejos.<\/p>\n<p class=\"western\" align=\"justify\"><strong>\u00bfC\u00f3mo acceder a Planes Especiales en ALMA?<\/strong><\/p>\n<p class=\"western\" align=\"justify\">Enviar un mensaje <b>\u201cHola\u201d<\/b> a ALMA, elegir del men\u00fa principal la opci\u00f3n <b>Medicamentos\/insumos<\/b>, posteriormente <b>Planes Especiales<\/b> y, por \u00faltimo, <b>autorizar\/renovar<\/b> y\/o para descargar la hoja farmacol\u00f3gica<\/p>\n<p class=\"western\" align=\"justify\">En el caso de la primera opci\u00f3n para renovar o autorizar un plan especial, le pedir\u00e1 que adjunte la siguiente documentaci\u00f3n: hoja farmacol\u00f3gica firmada por el profesional tratante, historia cl\u00ednica, recetas y estudios complementarios correspondientes. Recordar tenerlos al alcance para que la gesti\u00f3n sea m\u00e1s accesible.<\/p>\n<p class=\"western\" align=\"justify\">En un plazo de 72 hs recibir\u00e1 la respuesta a su solicitud. Recordamos que el servicio de planes especiales trata medicaci\u00f3n que NO es considerada de URGENCIA, por lo tanto debemos contemplar los plazos habituales de autorizaci\u00f3n y en algunos casos se requiere opiniones de especialistas, por lo que puede derivar en informes m\u00e1s detallados.<\/p>\n<p class=\"western\" align=\"justify\">Una vez que el afiliado tenga su plan especial en vigencia o renovado y si, adem\u00e1s, realiz\u00f3 el tr\u00e1mite desde el celular, ALMA agenda su contacto y luego le enviar\u00e1 un recordatorio 20 d\u00edas antes que venza el plan, para que recuerde realizar las gestiones y no quedar sin cobertura.<\/p>\n<p class=\"western\" align=\"justify\"><b>\u00bfTen\u00e9s PLAN ESPECIAL autorizado y tus recetas no figuran con cobertura correspondiente?<\/b><\/p>\n<p class=\"western\" align=\"justify\">En estos casos es habitual que el afiliado tenga una receta que su m\u00e9dico no la confeccion\u00f3 con la cobertura autorizada por sistema y asiste en forma presencial a autorizar esa receta cuando NO ES NECESARIO, ya que el servicio de RECETA DIGITAL, tambi\u00e9n a trav\u00e9s de alma, confecciona la receta con la cobertura que figure en Planes especiales. Este tr\u00e1mite tambi\u00e9n simplifica los procesos de atenci\u00f3n al afiliado ya que recepcionan las recetas en ALMA y en un m\u00e1ximo de 7 d\u00edas h\u00e1biles ya cuentan con su receta disponible.<\/p>\n<p class=\"western\" align=\"justify\">\n","protected":false},"excerpt":{"rendered":"<p>ALMA, nuestra asistente virtual, resuelve tr\u00e1mites con facilidad y desde&#8230;<\/p>\n","protected":false},"author":9,"featured_media":54585,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[101],"tags":[],"class_list":["post-54584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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